Some food for thought for those who believe that all cyclists must do their own maintenance and repairs: Not everybody has the physical strength for it. I've lately spoken to several persons who have sheepishly admitted this, and were then relieved to hear that I have the same problem. My personal weak point is lack of hand and upper body strength, which can result in difficulties with even routine tasks. For example, I am not always able to open the quick release levers on wheels. On some bikes it's easy, but on other bikes I simply can't - no matter how hard I pull. Similarly, tires can be difficult to get off the rim: With some wheel and tire combinations I can work the tire iron until I am red in the face, but it won't budge and the tire refuses to come off. It is frustrating, because with many bicycle repair tasks I can give precise step-by-step instructions to someone else, but just can't physically do the work myself. And it's even more frustrating to watch the Co-Habitant do in 2 seconds what took me 10 minutes of panting not to be able to do.
From the correspondence I get, I know that there are cyclists out there who feel sad when they read unkind remarks on bicycle websites about those who don't do their own maintenance. If bicycle repair is easy for you, that's super. But please keep in mind that it is not easy for everybody. After all, just because knitting and sewing are easy for me, does not mean that everyone who buys their clothes ready-made is "just being lazy." Some people have arthritis, others have a bad back, others still are simply not strong enough - or even not dextrous enough - to work on their own bicycle. In areas where cycling is more common, this is acknowledged as "normal" and people are not expected to repair their own bikes unless they are enthusiasts. But in the US there is often an "oh please!" mentality when a cyclist mentions that they don't work on their own bicycle.
The way I see it, is that it is helpful to be aware of your limitations, and to plan accordingly. If you can't repair a flat, accept it - but be prepared. For instance, only buy tires with good puncture protection, and read reviews about their effectiveness. Know where all the bike shops are in the area where you travel, in case there is a problem and you need support. Know where the nearest subway, train and bus stations are. Carry a mobile phone and a credit/debit card as a matter of course, in case you are stranded in the middle of nowhere and need to call a friend or a taxi to get you. And most importantly, please don't feel bad if you can't do repairs on your own - you can certainly still ride a bike! We are all good at some things and bad at others, and there is not a thing wrong with that.
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